Privacy Policy
Last updated: June 24, 2026
Your home is a big deal — and so is your trust. This policy explains, in plain language, what information Hard Shell Exteriors collects, why we collect it, and how we keep it protected. No fine-print games.
This Privacy Policy applies to hardshellexteriors.com (the “Site”) and the services provided by Hard Shell Exteriors LLC (“Hard Shell,” “we,” “us,” or “our”), a roofing and exterior contractor serving Tacoma, Federal Way, and the greater Puget Sound. By using our Site or requesting a free inspection, you agree to the practices described here.
1. Information we collect
Information you give us
When you request a free roof inspection or contact us, we may collect your name, phone number, email address, property address or ZIP code, and any details you share about your roofing or exterior project.
Information collected automatically
Like most websites, we may automatically collect basic technical data such as your device type, browser, approximate location, pages visited, and how you arrived at our Site, through cookies and similar technologies. This helps us understand what’s working and improve the experience.
2. How we use your information
- Respond to your inquiry and schedule your free inspection or estimate.
- Provide quotes, perform requested roofing and exterior services, and follow up on your project.
- Assist with insurance and storm-damage claims when you ask us to.
- Send service updates and, with your consent, occasional offers — you can opt out anytime.
- Improve our Site, services, and customer experience, and keep everything secure.
3. How we share information
We do not sell your personal information. We only share it when needed to serve you or comply with the law, including with:
- Trusted service providers who help us operate (e.g., scheduling, CRM, hosting, and communications tools), bound to protect your data.
- Insurance carriers or adjusters when you have asked us to assist with a claim.
- Legal authorities when required by law or to protect our rights, safety, or property.
4. Cookies & tracking
We use cookies and similar tools to remember preferences, measure site performance, and support our marketing. You can control cookies through your browser settings; disabling them may affect some features.
5. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data shielded — like a hard shell over your home.
6. Your choices & rights
You may request to access, correct, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable state privacy laws.
7. Third-party links
Our Site may link to third-party sites (such as our social media or partners). We are not responsible for their privacy practices — please review their policies.
8. Children’s privacy
Our Site and services are intended for adults. We do not knowingly collect information from children under 13.
9. Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above. Continued use of the Site means you accept the current version.
10. Contact us
Questions about your privacy or this policy? Reach out:
Hard Shell Exteriors LLC
Tacoma · Federal Way · Greater Puget Sound, WA
Phone: (469) 670-0687
Email: info@hardshellexteriors.com